Effective Date: July 21, 2026
RADEIN (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, communicate with us, or use our products and services.
Information We Collect
We may collect information including:
- Name
- Company name
- Email address
- Telephone number
- Mailing address
- Information related to service requests, support tickets, and projects
- Website usage information collected through standard analytics tools
How We Use Your Information
We use your information to:
- Provide and support our products and services
- Respond to inquiries and support requests
- Schedule appointments and installations
- Communicate project updates
- Process invoices and business transactions
- Improve our services
SMS Communications
If you choose to receive SMS communications from RADEIN, we may send messages regarding:
- Service ticket updates
- Appointment scheduling and reminders
- Technician arrival notifications
- Project updates
- Maintenance notifications
- Other operational communications related to your existing business relationship with RADEIN
Message frequency varies based on your interactions with us.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.
Information Sharing
RADEIN does not sell, rent, or trade your personal information.
Mobile information, SMS opt-in data, and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may be shared only with service providers who assist us in operating our business or delivering our services, and only as necessary to perform those services, or when required by law.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
Your Choices
You may request access to or correction of your personal information by contacting us.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
RADEIN
Email: [email protected]
Phone: (817) 349-3800
Website: https://radein.com